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Privacy Policy

This privacy policy sets out how “Citadel Conservation & Restoration Ltd” uses and protects any information that you give “Citadel Conservation & Restoration Ltd” when you use this website.

“Citadel Conservation & Restoration Ltd” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

“Citadel Conservation & Restoration Ltd” may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 03/02/21.

We may collect the following information as a result of either a contact or enquiry from our website:

·       Name and job title.

·       Contact information including email address.

·       Demographic information such as postcode, preferences and interests.

·       Other information relevant to contact via the website.

Citadel Conservation & Restoration Ltd uses personal information to fulfil requests for service information and to review and consider any enquiries that may be submitted. The email addresses provided allows Citadel Conservation & Restoration Ltd to send email to individuals based on their requests.

Citadel Conservation & Restoration Ltd does not disclose your personal information to third parties.

You may unsubscribe from email lists or any registrations on the website. To do so, please either follow instructions on the page of the website on which you have provided information, or send us an e-mail using the details on our "contact us" page. This website was created by Gloucestershire Web Design & PC Services

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Should you wish to find out how we store your data or want to have your data removed please email us.

This website uses cookies, but only the kind that allow us to see how many visitors we have.

Cookies are pieces of data created when you visit a website. They are stored on your computer and are sent back to the website or to another website that recognises the cookie. A cookie typically contains the name of the website from which the cookie has come; the lifetime of the cookie; and a value, usually a randomly generated unique number. Our cookies do not contain any personally-identifiable information and cannot collect information from your hard drive.

We use analytics programs to gather non-personal data regarding the visitors to our site, on our behalf, using cookies and code embedded in the site. This helps us analyse data about web page traffic and improve our website in order to tailor it to your needs. We only use this information for analysis purposes.

Although your browser may be set up to allow the creation of cookies, you can specify that you be prompted before a site puts a cookie on your hard disk, so that you can decide whether to allow or disallow the cookie. Alternatively, you can set your computer not to accept any cookie.

We do not use cookies to collect personally identifiable information about you but if you wish to restrict or block the cookies on our site, or indeed any other website, you can do this through your browser settings.

You may wish to visit www.aboutcookies.org which contains information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.
Please be aware that restricting cookies may impact or reduce the functionality of some websites. For information on how to do this on the browser of your mobile phone, please refer to your handset manual.

Third-party cookies are cookies that are set by a website other than the one you are currently on. For example, we might have a Facebook like button on our site. That like button will set a cookie that can be read by Facebook. That would be considered a third-party cookie. We do not have control over the cookies set by these services.

You should check the third party websites for more information about their own cookies.

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

You may choose to restrict the collection or use of your personal information in the following ways:

·       Whenever you are asked to fill in a form on the website, you will be asked for your consent to allow us to store your data in line with your request for information. If you do not give consent we shall not store your data. However, we may find it difficult to manage your request for information and or services from us.

·       If you have previously agreed to us using your personal information for for the purposes of a service or information request and you no longer want us to hold your information for these purposes please contact us to remove your details.

·       We will not share your personal information with any third party without your express permission.
   You may request details of personal information which we hold about you under the GDPR. If you would like more information regarding any information we hold on your or you would like to request access to see how and where this information is stored please contact us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible and we will promptly correct any information found to be incorrect.

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